By: Anna Miller, MA, MBA, CPA
Anna Miller, MA, MBA, CPA, is AGA's Director of Research.
AGA has just completed a research study on “Managerial Cost Accounting in the Federal Government: Providing Useful Information for Decision Making.” It is the 22nd in the AGA Corporate Partner Advisory Group Research Series and was sponsored by corporate partner MIL Corporation. The study looked at 10 federal entities that have had success with their Managerial Cost Accounting (MCA) systems and are reaping benefits from setting up an MCA.
The usual perception that we get from reading reports, say
by the Government Accountability Office to congressional requesters, is that
“some progress has been made, but more is required.” That may be correct, but
it leaves an impression that agencies are not trying hard enough—an impression
that in our opinion can be erroneous. So we did this research project to
showcase what agencies have actually accomplished, and their achievements are
considerable.
Benefits include: enhanced awareness of the value of
activities conducted in pursuit of effective mission delivery; more engaged
program management, cost-effectiveness and efficiency; and easier compliance
with requirements such as audits, budget justifications and testifying to
Congress.
For a successful MCA implementation, you need:
- To gain the support of top leaders. A champion who supports the concept can keep employee enthusiasm high, for the day-to day work both in development and sustaining the application once it is up and running.
- To enhance the usefulness of the cost data by tying it to performance or budgetary data.
- To listen to program managers and other users and try to address their needs.
- To reach out to the field offices. Provide training. Give explanations about cost accounting and what it can do for them. Have a written, clear organization-wide statement defining the objectives and uses of MCA, and have it known and available to everyone.
- To continually monitor for accuracy and reliability of the data input into the system.
- To try to ensure that leaders want the data input to be accurate. Then the managers will do what the leaders want.
- To work with high-quality cost accountants with excellent analytical skills, outstanding communication skills, and a good understanding of the organization’s activities and the processes used to accomplish those activities. For the best skill mix, you probably should have system accountants and budget analysts as well as cost accountants.
- To provide the information or make the information accessible as frequently as possible. Monthly is better than quarterly.
- To make the system easy to use.
I will close by restating the advice from one entity that has had its MCA application for more than 30 years: Everything is measurable, everyone can do it, there are methodologies to use. Make sure that you can answer the following questions before you start: What do you want to measure? What is your business? What service are you delivering? What measure can you use to show that you are delivering the service?
Then just do it and start to reap the benefits. The research report will be available Sept. 1.
I encourage you to read it.